The Utility Department does not make changes to any active account unless directed by the "account holder". In order to change the name, address, phone, e-mail OR add additional names to the account, proper documentation must be completed by said account holder. The account holder must provide their signature to each form in order to complete any changes.
AS THE ACCOUNT HOLDER ONLY:
If you need to change the name of the account due to a divorce, marriage and/or death, please use the below form "Request For Name Change - Release of Deposit". Please make note that this in turn releases your Deposit held on the account to the additional name added.
If you need to change your account to allow someone other than yourself or your co-applicant, to obtain information regarding your account, please use the below form "Amendment to Service Contract". This is an "inquire" only account. They will not have the authority to terminate, change name, address, phone, etc. It does not entitle them to the deposit held on active account.
If you wish to add someone to your account (i.e. roommate, new spouse, parent, child), please use the below form "Account Name Amendment". By making this addition, the adding party must sign the form and provide a copy of their driver's license. This addition WILL make them liable for any balances due on the account.
Request Name Change Release Deposit
Amendment to Service Contract Inquire Only